1. Overview
Automation Suites Childcare Systems, referred to in this Privacy Policy as “Automation Suites,” “we,” “our,” or “us,” respects your privacy. This Privacy Policy describes the types of information we may collect from childcare owners, directors, staff, leads, clients, website visitors, and service users.
By using our website, submitting information, booking a call, or using our systems, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect information directly from you, automatically through our website, or through third party tools connected to our services.
Information we may collect includes:
- First and last name
- Email address
- Phone number
- Childcare center name and business information
- Appointment booking details
- Messages, support requests, form responses, and survey responses
- Staff names, roles, tasks, workflows, and operational details you choose to provide
- Parent, family, lead, or contact data that you upload or connect to our systems
- Usage data, log data, analytics data, and communication history
3. How We Use Your Information
We use collected information to provide, improve, personalize, and support our services.
We may use your information to:
- Respond to inquiries and support requests
- Schedule calls, demos, onboarding sessions, and service appointments
- Provide childcare automation services, dashboards, forms, workflows, reminders, and communication tools
- Set up accounts, templates, pipelines, automations, calendars, email workflows, SMS workflows, and integrations
- Send service updates, onboarding instructions, appointment reminders, account notices, and support messages
- Improve website performance, user experience, service quality, and internal operations
- Detect fraud, unauthorized access, abuse, security issues, and technical problems
- Comply with legal, contractual, and regulatory obligations
4. Email, SMS, Phone, and Marketing Communications
When you submit your contact information, book a call, or communicate with us, you agree that Automation Suites may contact you by email, phone, SMS, voicemail, or other communication methods.
These communications may include appointment reminders, onboarding messages, account updates, service notices, support responses, promotional offers, and educational content.
You may opt out of marketing emails by using the unsubscribe link in the email. You may opt out of SMS marketing by replying STOP, where available.
6. Childcare Business, Staff, Parent, and Lead Data
Because our services are built for childcare businesses, you may provide information related to your center, employees, applicants, parents, guardians, children, leads, prospects, vendors, or internal operations.
You are responsible for ensuring that you have the proper authority, permissions, disclosures, and consents to provide this information to Automation Suites and to use it within connected software, automations, email, SMS, phone, and CRM tools.
Automation Suites uses this information only as needed to configure, deliver, support, improve, troubleshoot, or maintain the services you request.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, platform, software system, internet transmission, email, SMS, or digital storage method can be guaranteed to be 100 percent secure. You are responsible for keeping your passwords, accounts, devices, and connected systems secure.
9. Data Retention
We retain information for as long as reasonably necessary to provide services, manage accounts, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.
Retention periods may vary depending on the type of information, the nature of our relationship with you, legal requirements, and operational needs.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the ability to request access, correction, deletion, portability, restriction, or objection to certain processing.
To make a privacy request, contact us using the information listed below. We may need to verify your identity before completing certain requests.
We will respond to valid privacy requests in accordance with applicable law.
11. Third Party Websites and Services
Our website or services may link to third party websites, platforms, apps, integrations, or services. We are not responsible for the privacy practices, security, content, terms, or policies of third party providers.
You should review the privacy policies of any third party tools or platforms you use in connection with Automation Suites.
12. Location of Processing
Information may be stored, processed, or accessed in the United States or other locations where our service providers, software vendors, contractors, or systems operate.
By using our services, you understand that your information may be processed outside of your state, province, or country.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the website or services after updates are posted means you accept the revised Privacy Policy.
14. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, please contact Automation Suites Childcare Systems.
Email: [email protected]
Phone: (646) 762-9481
Website: Automation Suites Childcare Systems